The automobile lending market is indicative of the challenges in today’s financial sector. International and non-industry competitors are rushing into the automobile lending market. At the same time, there is great pressure on dealer credit ratings: The increasing differentiation between vehicle classes requires higher purchasing investments while declining sales of new vehicles are hurting revenues.
On the one hand, the challenge in dealer purchase financing is to increase customer satisfaction and differentiate oneself from the competition through customized products, personal consultation, strong support and quick and transparent loan decisions. At the same time, however, the goal is to avoid emergency cases and make the right decision on critical exposures while lowering costs.
SOLIDUS guarantees on-time processing of all pending loan extensions. SOLIDUS monitors all maturity dates through interfaces to the customer database and begins preprocessing extensions on its own. Whether for updating documents or achieving uniform ratings in accordance with strategic objectives, SOLIDUS guarantees over 80 percent completion of all transactions by the first week of the month of maturity. Categorizing the loan process into various subprocesses allows each of the specialized SOLIDUS teams to process its own portion.
SOLIDUS customers only need to deal with extensions once – when making a timely loan decision. This method has allowed SOLIDUS to achieve 300 percent greater efficiency in its commitments to date.